Delivery is free within the UK mainland for orders over £30.
For orders under £30 standard UK mainland delivery is £4.50
For Guernsey, Isle Of Man and Jersey delivery is £9.95
For international orders outside the UK delivery is £49.95
Returns
If after receiving your goods you are unhappy for any reason and wish to ask for an exchange or refund, please contact us within 14 days of receipt of your order. Please note: return postage is at customer's expense. Find our full Returns Policy here.
Customs & Import Taxes
Customers are responsible for any customs and import taxes that may apply. The Knotted touch is not responsible for delays due to customs.
Macrame Wall Hangings & Lighting
The majority of our macrame wall hangings & lighting products are made to order, but some products are being kept in low quantities so please allow 2-5 working days for dispatch depending on the number of orders during the period of your purchase. The estimate time for delivery is showed on a product page.
The estimate delivery time
Within the UK: 2-10 working days
Within Europe: 5-14 working days
Rest of world: 5-25 working days
If you require a faster delivery please contact us or leave a note when placing an order and we will try our best to deliver your order quicker.
Our worldwide delivery includes the following countries:
Austria, Belgium, Canada, Denmark, Finland, France, Germany, Gibraltar, Greece, Iceland, Ireland, Italy, Luxembourg, Monaco, Netherlands, Norway, Portugal, Spain, Sweden, Switzerland, United States and Australia.
